To be good at project management, you have to be good at identifying problems and you have to be quick to create a solution.
Jeff Petty, a project coordinator in our Energy Services department, has a way of listening to our clients, understanding their problems, and helping to solve them, in a proactive and kind way.
As Chris Radosta, Director of Energy Services says, "Jeff is a tremendous asset to Regency and the energy services team. He has a mastery of process and a willingness to help out that I so appreciate. He shows time after time an ability to serve and delight clients."
Jeff was recently recognized by Erica Hay, a supervisor of visual production at Regency, for exemplifying our value of service. Recently, Jeff worked side-by-side with the design team on two large, national roll-outs and took charge to make sure what needed to happen happened.
In one instance, several things which were outside of Regency's control had gone wayward, but Jeff was committed to making sure the project at hand was completed for a Saturday morning grand opening that was taking place seven hours away from our Atlanta office. So he drove materials through the night to the site, met with the contractors just after sunrise, and supervised the last-minute install.
We can hit curveballs when they're thrown our way. Read: 'What lighting projects and baseball have in common'
It's pretty incredible when clients want to do more business solely because of the service that the project team provided. We have Jeff Petty to thank for that.